Comments on: Arctic Shield Clothing – Consider This Before Buying

By: Rob

Rob — Tue, 20 Jul 2010 17:58:41 +0000

Dave, you sound like you should be blogging for politics, you really got your panties up in a bind over a blog that I felt was objective. He offered to pay for the repairs, he didn’t inform them he writes a popular blog, if anything, he showed the type of manners one comes to expect from a hunter, humble and straightforward.
If anything, I won’t be buying any Arctic Shield clothing and if you’re the Dave the first poster referenced as being one of the owners of Arctic Shield, I wouldn’t do business with someone who doesn’t understand the concept of customer service and takes a customer to task for expecting quality service.

By: Deer Hunting

Deer Hunting — Mon, 28 Jun 2010 22:12:38 +0000

So Dave, tell us, how long have you worked for Arctic Shield?

Really Dave, if you’d read the article, you’d have seen where I offered to pay for the repairs. So if I hear you right, it’s okay for a pair of heavy duty clothing to come apart in 4 years? Umm…geez…please don’t tell my pair of 13 year old Carhart overalls that! Or my 8 year old pair of Carhart coveralls!

Perhaps you think it’s okay for manufacturers to make items that will last only as long as the warranty? But I’m betting you don’t, and neither do a bunch of us here in the real world!

By: dave

dave — Mon, 24 May 2010 04:10:03 +0000

OK this is going to sound a little snarky but are you for real. Trying to get Arctic Shield to fix a broken zipper on a 4yr. old pair of bibs. You said you bought them from Cabelas so if their costomer service policy is so great why didn’t you take it up with them. Or maybe you did but they wouldn’t help you either.. I’ve had nothing but good experiences with the quaility, performance and customer service of this company. I broke a snap-button off my H5 pants on a Wyoming Mule Deer hunt and they sent me a brand new pair of pants no questions asked. Just seems a bit unfair to throw this company off the tree stand and put it out there for all your readers to see that you will never do business with this company over (did I already mention this) a FOUR YR. old zipper. Oh. and I’m really looking forward to your post on all those excellant cold weather clothing companies that have the many benifits of the Arctic Shield line-up. The list of light weight, low bulk, clothing that retains you body heat and is breathable, water proof, wind proof and extremely quiet should be pretty short. Oh and maybe you need to find a better tailor I mean come on. Because he couldn’t find you a simple metal zipper, Arctic Shield get’s raked across the coals for what clearly was a pretty rediculous request. I mean just because its expensive doesn’t means it should be covered for life. According to you they’re not cheap but I would argue that unless your getting your gear at Walmart you shouldn’t be complaining about their prices. Under Armour, Sitka, Browning, Rivers West, Cabelas mto-50, Woorich, Columbia, Filson. Your not getting any bibs from these guys for under $299 bucks. We don’t have to worry about the anti,s coming after our sport, we just need a few more cheap bloggers with thier panties in a bind over how poorly they were treated to attack the companies who help to make the products that keep us in the field and comfortable while were there. Maybe you’ll want to post something negetive about Scent-Lok “misleading” us poor ignorant hunters like those other so called sportsman did and maybe we can hurt their business too. Snarky enough for ya…

By: Arthur

Arthur — Mon, 18 Jan 2010 01:18:47 +0000

I often wonder where actual customer service went. I can’t believe that, in today’s economic climate, these companies aren’t falling all over people in order to keep their business.

You’re doing the right thing, though. The best way to show a company how you feel is with your wallet.

By: Pat Thomas

Pat Thomas — Sun, 17 Jan 2010 12:45:51 +0000

The owners of this company are J. T. Griffin and Dave Gordon. A website I found says you can call 877-974-4353 and ask for them. Some times you have to go all the way to the top to get the help you need. Good luck!!